Refund and Returns Policy

At BadmintonOutfit.com, we aim to ensure your complete satisfaction with our products. If for any reason you are not fully satisfied with your purchase, we are here to assist you with our return and refund policy.

1. Return Eligibility

You may return any item within 30 days of receipt, provided it is in its original, unused condition, with all tags attached. Items that have been worn, washed, or altered are not eligible for return.

2. Return Process

To initiate a return, please contact us at service@badmintonoutfit.com for further instructions. Please ensure the product is securely packaged to prevent damage during shipping. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., receiving a defective or incorrect item).

3. No Direct Exchange

We do not offer direct exchanges. If you need a different size or color, please return the original product for a refund and place a new order on our website.

4. Refund Process

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the funds to appear in your account, depending on your bank or payment provider.

5. Non-Refundable Items

Gift cards and items marked as final sale are not eligible for refunds.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us at service@badmintonoutfit.com immediately with details and photos of the issue. We will work with you to resolve the problem promptly.

If you have any questions regarding our Refund and Returns Policy, feel free to reach out to us at service@badmintonoutfit.com. We are here to help!